Published on September 28th, 2010 | by Kyith0
How to get refunds from Apple’s App Store when you make a wrong purchase
I didn’t come up with this solution but recently I purchased Appigo Todo for another account accidentally and would like to cancel the purchase. This is how you can get it done:
Step 1: Locate the email receipt for your iTunes Store purchase and click the “Report Problem” link next to the app that you would like to return.
If you have deleted the email invoice that Apple sent you after you completed the purchase, launch the iTunes program using this special link and you’ll see a list of all items that you’ve bought from the iTunes store. Open an order by clicking that little arrow next to the order date and then click “report a problem” next to the app name.
If the above method fails, or if you don’t have iTunes on your computer, you can use this page to submit a refund request to Apple through any web browser.
Step 2: Click the Problem drop-down menu and choose an option that best describes your problem. If you have purchased an app accidentally, choose “I inadvertently purchased this application.”
You can expect a response from Apple in the next 24-48 hours. If the support rep is satisfied with your reasoning, he’ll probably reverse the charges. Please remember that you are not entitled to a refund under the iTunes Store Sales policy so if they deny your request for a refund, move on!